Hardware Failure to Blame for Shaw Outage
Prince George, B.C.- Shaw Cable has released a statement in response to this morning’s service disruption.
Chethan Lakshman, is Shaw’s vice-president, communications and public relations:
“Early this morning, Shaw service technicians were notified of a hardware failure along our network between Prince George and Williams Lake. This failure resulted in a service outage that impacted a number of Shaw Internet and Shaw Business customers.
“Shaw technicians replaced the faulty hardware at 10:20 a.m. PT, and restored service to our customers in the area soon after. We offer our sincere apologies to any of our customers affected by this outage.”
The company declined to say exactly how many customers were affected. The service disruption began early this morning.