Lets Finally Have Some Answers From Simon Fraser And Northern Health
By Ben Meisner
The question being raised by Diane Cailleaux of Prince George as to why it took seven days for her mother to receive an X-Ray for a broken femur bone is not only a legitimate question, it demands an answer.
Sarah Smith suffered a broken leg after two of her children tried to put her back into her bed when she had complained of suffering from a sore rear from lying in one position for a long period of time.
If you believe only half of what you are told, the comments offered to her are a Merry Go Round. Mrs Cailleaux says she was told the X-ray was closed during the Xmas holidays, not true. We have been told that the woman didn’t want an X-ray because it would take here away from her family over the Christmas holiday. So who would accept that from an 84 year old woman suffering from dementia?
Surely any reasonable thinking person would want to see the woman out of pain. There was yet another reason given. The family didn’t want to say they had been involved in her leg being broken. Rubbish, who cares how her leg was broken, that is clearly not the issue. The issue is why she had to wait seven days to get an X-Ray plain and simple.
Then there is the matter of suggesting that the family would have to file in proper form (no Hand writing) a request for her medical records. Again rubbish, what does the fact that a woman had to wait for seven days for an X-ray have to do with her medical records? Did she wait for seven days or not, that doesn’t require revealing anything more than why?
"The files are gone to another jurisdiction", "you need a proper filled out request" all of these placed as a stumbling block before the family.
Let’s finally see why the delay took place and then let’s see what we need to do to prevent what happened to Mrs Smith from taking place again. That is the issue.
I’m Meisner and that’s one man’s opinion.
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I suggest Mrs Cailleaux first make a request in writing, and deliver it by hand to the Lodge Administrator. Since the "other jurisdiction" is most likely PGRH, she should make the request of the Administrator and the supervisor of the Health Records Department there as well. If they don't reply in a couple of days contact a lawyer and start the law suit they are so afraid of.