Travel Agent + Internet= Benefits for Travellers

By Sue Armstrong -Owner Uniglobe Sunburst Travel

The Internet has undoubtedly become a powerful tool in helping consumers with their travel plans.  But to use it effectively and safely, you have to understand where to look, what questions to ask, and understand what restrictions apply before booking. Otherwise, you may end up with less than ideal travel plans.

Savvy travel agents have embraced technological advances and many now offer the option of booking online on their agency’s website. This will ensure that you get the flexibility and convenience you require as well as the reassurance and peace of mind that comes along with knowing you are getting the trip you want. Online research can be convenient and sometimes cost-effective for some, but booking travel online through your travel agent is an even better option that presents multiple benefits. 

“Our agents research all the booking alternatives to provide you with the best travel option that fits your needs and help avert any problems that arise before, during and even after a trip. When booking online through our agency website, you get the convenience of making your own plans while still having the support of a real person who knows you, your travel preferences and requirements and can assist on your behalf should you require some extra help,” says Sue Armstrong, owner of Uniglobe Sunburst Travel and Cruises Ltd. in Prince George, BC.

In addition, you also get the benefit of pricing in local currency and access to local information that is relevant to travel specifically from your area.    This is significant when you consider that most popular online booking websites do not have local transportation information.

Agents can also provide you with expert and unbiased 3^rd party advice and recommendations when you hit information overload. While you can use the Internet for travel planning, obtain destination information or review general pricing, the best option is to finish your booking with the backing of a travel professional. Travel agents are there to make sense of it all and help you sort through all the information all while securing travel plans that meet your needs at the best price.

Surveys have resulted in conflicting findings - CFO’s cited lower fares available on various websites via online travel providers* and conversely a study released by a company that audits the price of airline tickets on behalf of business travelers showed travelers saved significant costs when using a professional travel consultant, for instance travel agents secured lower airfares 90% of the time versus well known online booking websites**. In the end, your best solution is to use the expertise, guidance and security of a travel agent who is backed up with the power of access to multiple booking engines (web and otherwise) that will provide you with your best travel arrangements. Travel planning is a business built on relationships and travel agents are the link between travelers and their destinations. 

For more information on arranging travel plans that work for you before, during and after your trip, please visit www.uniglobesunbursttravel.com.

Submitted by Sue Armstrong, Uniglobe Sunburst Travel & Cruises Ltd.

* Insight Express Survey of US CFO’s May 2005

** Topaz International Survey, March 31, 2005 www.etopaz.com

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