Chipped Windshield Program Starts Monday
Prince George, B.C. – ICBC will launch its new chipped windshield program next week starting March 27.
It will allow customers who purchase ICBC’s optional comprehensive coverage for their private vehicles to get a chipped windshield repaired for free, provided an ICBC Glass Express Facility determines it’s safe and appropriate to do so.
ICBC announced last month the program would launch sometime this spring and after consulting with industry have released more details.
- Windshield repairs must be completed by an ICBC Glass Express Facility.
- Customers will not pay for a deductible for windshield repair claims and there will be no impact to a customer’s claims history or future deductibles.
- A maximum of three damaged areas can be repaired on an individual claim basis. There’s no limit to the number of windshield repair claims per policy period.
- Customers don’t need to call ICBC first. They can take their vehicles directly to one of ICBC’s Glass Express Facilities.
- Glass Express suppliers will be the ones to determine whether a chip is safe and appropriate to repair.
“This is a great program – it will benefit 2.5 million British Columbian across the province and at the same time, help reduce ICBC’s material damage costs by approximately $8 million per year,” said Todd Stone, B.C.’s Minister of Transportation and Infrastructure.
Prior to the new program, ICBC says it would replace a damaged windshield rather than repair it because repaired windshields would often still need to be replaced a short time later. Today, ICBC says repairs last substantially longer due to improvements in the technology and materials used.