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Telus Motto Should Be Save A Tree And Make Money For Me

By Ben Meisner

Friday, September 24, 2010 03:44 AM

If you looked at your Telus Mobility bill this month you may have noticed how Telus has come up with a neat idea to extract some more money from you.
 
It says;”starting Sept 21st 2010, paper bills will be charged $2 dollars a month. Make the eco-friendly choice and switch to paperless billing. You’ll avoid the monthly charge and we'll donate $2 dollars to the Nature Conservancy of Canada. Maximum donation to the NCC is up to $650,000 dollars”.
 
The second paragraph says “go paper free and save a tree”.
 
"Telus e- bill is convenient, reduces clutter and best of all saves trees" reasds the notice.
 
Now what is not written in the pitch, is the fact that it also makes Telus money.
It may be rather tough to stick the customers with an additional cost to receive your mobility phone service, especially given that the CRTC would have to come into the picture and they might look at the fact that in Canada we already have some of the highest mobile phones rates in the world, added to that the major phone service providers have just been ordered to return to the urban customers about $310 million dollars.
 
Telus, along with the other providers, will dodge some of the bullet in BC by providing rural customers in 159 communities with broadband; the rest of the money will go to urban subscribers who will receive between $25 and $ 90 dollars per customer refund.
 
So how do you get some extra scratch out of the customer without needing the CRTC approval?  The motto should have read,”Save A Tree And Make Money For me ”.  If you happen to be a Telus mobility customer in a rural area that cannot get internet, don’t worry you get to pay anyway.
 
As for the paperless pitch, does anyone at Telus realize that in BC one of the major renewable resources that we have, matter of fact one of the largest contributors to the provincial economy is ...... quick guess..
 
Forestry!!! And what do we do with those trees, well we make lumber, pellets that are being used the world over to reduce the use of coal... and you guessed it again... make paper.
 
We also grow trees to renew that resource.
 
Now the idea of ‘ saving a tree'  may have originated in Toronto, the reality in BC is we rely heavily on that industry and Telus is a major player in this province, well at least until it comes to new and innovative ideas on how to get more money from the customer.
 
I’m Meisner and that’s one man’s opinion.

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Comments

Telus is my favourite company, my calls have always been important to them as I hold on the line for 45 minutes at a time. The text me on my birthdays, survey me to death, and now they are going to save trees for me.
I didn’t know you could save a dead pine.
Am I going to piss them off if I still write them a cheque made of paper? Can I charge them 2 dollars for cashing it?
I’m sending their B.S pamphlets with all the coloured lizards on them back and taking 2 dollars of their bill for every one they send me.
If the corn holes tried a different approach like giving a person a 2 dollar credit for going paperless I would be O.K with that.
Hydro is charging a green fee, also, on green energy... go figure????
This is way the govnment forces Hydro to charge a green fee. http://thetyee.ca/Opinion/2010/08/23/BCHydroPathToRuin/
Ok for one, TELUS has put a hold on charging customers this $2 until further notice and second of all, a lot of companies charge for paper bills in Canada, they just add it the cost of your monthly bill aka hidden charges.

This is like paying for plastic bags, while that encourages people to stop using the bags and use the cloth ones, this encourages people to start thinking about recycling. Ya it costs money, what doesn't? Stop spending $2 for a cup of coffee from Tim Hortons then, simple as that.
so pooker, youre saying we should give up something we enjoy because our money is better spent on helping a corporation go green? Maybe you should sell your computer too and donate to the Sierra club - I mean, it costs money right? Its as simple as that?
Your correct 100% Ben,
Paperless is the reality we are facing, like it or not. Many stores and suppliers are turning to paperless billing.

Also, if someone has Telus Mobility in a rural area..they CAN get easily internet. Mobile high speed internet complete with routers/hubs for your home computers is readily available and affordable.

Now, charging $2 to send the paper version...well, no one likes to pay extra. I'm with you there. They would do better to sell us on the convenience of paperless, rather than scare us into compliance with a fee.
Sorry, dyslexic moment there.
Should read "they CAN easily get internet."
"This is like paying for plastic bags" - no it's not. Paying for plastic bags is a choice offered everyone. Peope who don't have or don't want internet will be paying regardless and have no choice in the matter. How is that the same? And then to try and make themselves sound like humanitarians they say they will donate it to the NCC, and obviously they won't use that donation for a write off at tax timem, right?
Hydro doesn't take "paper" money to pay yer bill anymore. Cash is not king anymore.
Says on my money, "legal tender". Where's my lawyer?
I agree with this one. The banks for years have been charging extra if you want a paper statement with cheques returned. It's not just about paper. It's about the fuel to transport these bills, the energy required to create the paper, toner, the energy used by the building to house where they are printed - etc. Sure, I would have preferred if they offered a discount for signing on to paperless, but if this global warming crap is actually true, then anything that stops paper from being moved from one location to another, only to be put in a filing cabinet or recycle bin, has to be a good thing.
Ben time to get with the times. quit holding pg back.
The great thing about a free market is you're more than welcome to use another wireless provider.
"Ben time to get with the times. quit holding pg back."

I don't think Ben was holding anybody back. He was simply pointing out the fact how Telus managed to increase rates while calling it 'going green'.
Why isn't Opinion250 printed on paper and mailed to everyone's homes? Think of all the extra jobs that would create in our economy - not just for the forest industry. People to cut down the trees, pulp mills to process it into paper, someone to build and repair printing machines, make ink, print the newspapers, people to stuff them into envelopes, trucks burning gas to drive the newspapers around and hand deliver it to everyone's house, mechanics to fix the trucks, construction workers to build bigger offices for your printing equipment, and the list goes on and on.

Ben, I think you are onto something really big here - when are you going to start home delivery of Opinion250? Sure it will cost you a few bucks to buy all that stuff and hire some more people to put your news on paper but that's just the cost of doing business, right?
Why isn't Opinion250 printed on paper and mailed to everyone's homes? Think of all the extra jobs that would create in our economy - not just for the forest industry. People to cut down the trees, pulp mills to process it into paper, someone to build and repair printing machines, make ink, print the newspapers, people to stuff them into envelopes, trucks burning gas to drive the newspapers around and hand deliver it to everyone's house, mechanics to fix the trucks, construction workers to build bigger offices for your printing equipment, and the list goes on and on.

Ben, I think you are onto something really big here - when are you going to start home delivery of Opinion250? Sure it will cost you a few bucks to buy all that stuff and hire some more people to put your news on paper but that's just the cost of doing business, right?
Telus first charges us for the mobility service; they then charge us for the bill that they send to us, even though it is they who are sending us a bill for “their “service.
Now, trying to make a comparison to Opinion250. If you want to start paying for the news Opinion250 provides, we will gladly send you a bill every month on paper,smoke signal, or any other way you want.
When Telus gives us their service for” free”, I to will accept a bill e-mailed to me rather than written on paper.
Am I to accept that is the new way to do business, or is just a new way to get some more money from the customer, I’ll let the people be the judge.
As a foot note Think about it , more paper needed more people working ,is that holding PG back ?
Well, what are you going to do? Cancel your service to save that extra $2? Doubt it.
Ben, your "service" is not free. You make your money selling ads. If you didn't have any readers like us, or we didn't buy stuff from your advertizers they would stop paying you.

The point I'm trying to make is that it is hypocritical for you to criticize other companies who are trying to manage their costs of printing and distributing paper when your company does exactly the same thing. You are in the perfect business to consume lots of paper yet you choose to be online only - just as many of the banks, TELUS and BC Hydro are trying to do. Why is it ok for you but not for anybody else?
Ben, your "service" is not free. You make your money selling ads. If you didn't have any readers like us, or we didn't buy stuff from your advertizers they would stop paying you.

The point I'm trying to make is that it is hypocritical for you to criticize other companies who are trying to manage their costs of printing and distributing paper when your company does exactly the same thing. You are in the perfect business to consume lots of paper yet you choose to be online only - just as many of the banks, TELUS and BC Hydro are trying to do. Why is it ok for you but not for anybody else?
Ben, your "service" is not free. You make your money selling ads. If you didn't have any readers like us, or we didn't buy stuff from your advertizers they would stop paying you.

The point I'm trying to make is that it is hypocritical for you to criticize other companies who are trying to manage their costs of printing and distributing paper when your company does exactly the same thing. You are in the perfect business to consume lots of paper yet you choose to be online only - just as many of the banks, TELUS and BC Hydro are trying to do. Why is it ok for you but not for anybody else?
So telus wants to charge me $2 for a paper bill.This bill also works as a reminder for a lot of people.Some people are not always checking there e-mails everyday or every week for that matter as it is either junk mail or jokes anyways.So if I choose to have my bill e-mailed and forget to pay it,telus gets to charge me late fees.Now lets say I forget to pay for several months,telus would probably cut me off my phone service and my internet.How are they going to bill me at this point,I guess we're back to that $2 bill in the mail again,maybe with a nasty letter and some added fees.But,now I will have to return a letter stating that I chose not to have paper billing,and therefore, I cannot pay my bill until it arrives in proper form via e-mail.I believe if a number of people played these headgames with telus and other companies who resort to this sort of thing,these companies might think twice about implementing these stupid policies.
Hey did you know that Bell Mobility has been charging for paper bills since 2008? TELUS is one of the last companies to start charging, so really, stop your complaining.

Ya we really don't know where that extra $2 stinking dollars is going to go, but where is the money going you pay TELUS every month? Question that one if you really want to question where the extra $2 goes...At least the carriers scrapped the system access fees only to include them in your plan in which you save an extra $2 a month, ha there you go.
Telus sucks. if you work in forestry, switch providers.
Oh and telus, thanks for printing all those stupid mail-outs.