Prince George, B.C.- E-Comm,  the centre that handles  9-1-1 calls for most of the Province (including Prince George)  has put together a list of some of  the  non emergency calls they get.

“Our staff are trained to treat every call that comes through our centre as a valid emergency, until they determine otherwise, no matter what the circumstance,” explains E-Comm spokesperson Jody Robertson. “Even if the reason for the call seems absurd on the surface, 9-1-1 call-takers need to take time to determine exactly what’s going on and whether someone genuinely needs help. Calls about internet access and cold food are a serious drain on emergency resources.”

Over the course of the year,  E-Comm  call takers get some pretty weird calls that have no business  being on the 9-1-1 lines.

Here are the top ten nuisance calls received by E-Comm  during 2014:

1. Wi-Fi at a local coffee shop isn’t working
2. “What’s the fine for jay walking?”
3. Pizza not fresh; wants a replacement slice
4. “What’s the number for my travel agency?”
5. Caller phoned 9-1-1 to ask for a taxi referral
6. “Is today a stat holiday?”
7. Food they ordered is cold
8. Wants help finding lost glasses
9. Home Internet is not working
10. “What’s the date today?”

“We’re reaching out today to remind the public that 9-1-1 is a life-line, not an information line,” Robertson adds. “We hope our message that 9-1-1 call-takers cannot answer questions about how long power outages will last, when the clocks turn back, or other non-emergency questions, will help reduce these kinds of calls and keep the lines open for real emergencies.”